Terms & Conditions

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By agreeing to these Terms and Conditions, we will ensure your personal information is held in a professional manner and protected.

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All client information held by Kwik TaxBack is regarded as private and confidential and only used by Kwik TaxBack and provided to the Australian Taxation Office (ATO), Superfund's, other governing bodies and used for auditing purposes. 

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All information provide to Kwik TaxBack by a client is assumed to be true and correct, any false or incorrect declaration made by a client will be the responsibility of the client whether that be made online, email, over the phone or in person. 

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Kwik TaxBack is not responsible for a tax return where:

- the client has provided information which is false, inaccurate, incorrect, insufficient or misleading in any way
- the client has already received a refund
- the client has a debt with any government department
- the ATO has different information on its system than that provided by the client
 

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The client understands, interpretations and implementation of tax law may vary between Tax agents and the ATO.

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If the ATO sends any refund to the customer directly, rather than to Kwik TaxBack, processing fees will still be owed by the customer for services rendered, and invoice issued will be payable.

 

Should you wish to cancel your application, please contact Kwik TaxBack immediately. You understand that while Kwik TaxBack will make every effort to recall your application, this may not be possible. Kwik TaxBack intends to lodge your tax return ASAP to ensure the quickest turn around possible,l therefore contact us immediately.

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Once a Tax return has been lodged by Kwik TaxBack, you, the client understands no cancellation on your application can be made.

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Where Kwik TaxBack receives a refund from the ATO, we will deduct our fees, and forward the net refund to the client per his/her instructions. 

A International bank transfer fee of upto $45 may be applicable. Also a post fee of upto $10 (if sent overseas) may also be applicable should you wish to receive a cheque. It is important for the client to check with his/her bank to see if they accept cheques or not, Kwik TaxBack will not be liable if your bank does not accept cheques. Additionally cheque cancellation fees will be applicable should you wish for a cheque to be cancelled.

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Use bank account in your own name, you run the risk of using another person's account, Kwik TaxBack are not liable.

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Kwik TaxBack may amend or add to its Terms and Conditions if need be. It is recommended that clients regularly check our Terms and Conditions in order to be up to date.

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You appoint Kwik TaxBack to carry out any act and sign any document on your behalf for all matters concerning Australian income tax and superannuation.

 

By appointing Kwik TaxBack as your Tax Agent you agree for us to:

 

- request and receive your PAYG Payment summary, statement of earnings, superannuation details or TFN  from your employer(s).

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- obtain information from any Superfund of which you may be member of in relation to any benefit to which you may be entitled

 

- sign any agreements, consents or other documents required to refund any overpaid taxes or facilitate the payment of any superannuation benefits

 

- deposit any tax refund or super proceeds into Kwik TaxBack's bank account for the purposes of applying the whole part or a part of it in payment of any bills for Professional fees and disbursements that has been rendered.

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As your appointed tax agents we will remain as your agent until either the completion of your taxation and/or superannuation affairs or until you have revoked your permission that act on your behalf.

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By applying online you engaged in a legally binding contract, agreed to our terms and conditions and appointed Kwik TaxBack to act as your tax agent as mentioned throughout our terms and conditions.

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The Client understands Tax returns can be delayed by the ATO due to various reasons, i.e. ATO cross checking, audits debts on your account etc.

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*Where Kwik TaxBack advise a client that he/she are due a refund and the ATO do not issue a any refund per the notice of assessment no fee will be payable to Kwik TaxBack.

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*7 days tax back is subject to ATO processing

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